Providing technology to customers is so much more than selling a system, installing it, and walking away.
Particularly in the world of Unified Communications, merely buying a phone system is now vastly more complicated than simply dialing phone numbers. There are so many applications riding on a UC system, from apps, to chatbots, to desktop communications, to call documentation, to mobility, that it’s critical for TSAChoice to have qualified Project Managers whose only job is to assist customers through complex system implementations and train them on the hardware and software components of the products.
Laura Isaacs is that person at TSAChoice. From call centers to hotels, to small businesses and everything in between, if you’ve bought a Unified Communications system from TSAChoice, you’ve probably worked with Laura. Laura enjoys making sure that no stone is unturned on the customer’s journey from system purchasing to final training and beyond.
Laura’s position at TSAChoice gives her the unique ability to work with virtually the entire team, from sales to operations, accounting, and technical staff. And of course, she is a vital connection to the customers as well.
Laura grew up in the northern mountains of Western North Carolina. On any given weekend, you may see her on a mountain top, by a river, or enjoying the lake.
