The best solution to managing your network may also be the least expensive.
Complete IT: A Sensible Solution
When it comes to the best way of delivering Information Technology services, every organization is different.
Some prefer to hire their own IT staff and don’t mind the problems of hiring, training, and managing these specialized employees. Other organizations prefer outsourcing their IT work so they can concentrate on their core business. Most use a hybrid mix of outsourced technicians and a small internal staff.
TSAChoice recognizes these different philosophies when it comes to IT. That is why we offer two different Managed IT Service Plans for businesses in the Asheville, NC area as well as in the Greenville, SC area.
TSAChoice’s Gold and Silver Complete IT plans are individually tailored to meet your organization’s technical requirements, including system monitoring, help desk, remote access, and on-site visits to keep your systems working for you. These plans will decrease your staff time spent on day-to-day maintenance of systems, applications, routers, and switches.
TSAChoice’s Complete IT Plans are designed to fit your organization’s budget. Your fixed monthly rate will give you 24/7 access to the most highly-trained technicians who will monitor, manage, and maintain your network, and keep everything safe and secure. You’ll be able to focus on your organizational goals and objectives because you’ll have a comprehensive IT partner protecting your network and data.
Why Managed IT Services?
Your organization relies on your computer network, and the data it contains. So unless your network is rigorously and thoroughly monitored, managed and maintained, you’re putting a crucial component of your organizational health and success at risk.
Our Complete IT Plans Include:
Unlimited Helpdesk and On-Site Support
TSAChoice will remotely control and administer service to the covered workstation, laptop, or server. We also can come on-site whenever that is needed.
TSAChoice will manage your network resources and users to meet organizational and security requirements.
TSAChoice will configure and monitor approved firewalls to secure your valuable data. TSAChoice can implement antivirus, anti-malware, content filtering, and intrusion prevention and detection.
Virus and Malware Definition Management
TSAChoice will ensure your antivirus/anti-malware solution subscription remains up-to-date.
Comprehensive Disaster Recovery
TSAChoice will assist your organization with developing a comprehensive recovery strategy in case of a catastrophic event. TSAChoice will monitor the daily backups for anomalies, and review and repair failed backup jobs in a timely fashion. We will perform routine test restores to ensure that the data restored is valid.
Software License Management
TSAChoice will notify you of maintenance renewal needs for your software licenses.
TSAChoice will run scheduled audits to maintain a current list of all software and hardware installed on each managed machine. Notifications will be sent immediately when an audit scan detects changes.
3rd Party Vendor Management
TSAChoice will be your point of contact for any covered third party vendor related issues, removing this burden from in-house staff and will assist third party vendors in quickly resolving outstanding issues pertaining to your information technologies.
Access to All Network-Driven Technology
TSAChoice is your one-stop source for cabling, telephony, A/V, Security and related services.
TSAChoice offers your organization Managed IT Services, giving you complete control over both the quality and the cost of your IT support.