Service and Support Plans
TSAChoice has a variety of support agreements to meet our customers’ needs. Whether you prefer our Technology Assurance Program (TAP) — a managed service plan that lets you avoid the necessity of purchasing your business technology, our Comprehensive Service Agreement-the flagship support product for telephone and security systems, or Complete IT-a flat-rate solution where TSAChoice takes full responsibility for managing your IT department-we have a support plan for you.
Complete IT – Computers & Networking
The TSAChoice Complete IT plan offers a solution that provides control over both the scope and the cost of your IT support. Our Gold and Silver Complete IT plans are tailored specifically to meet your organization’s technical requirements and your budget. Your fixed monthly rate will give you 24/7 access to the highly trained technicians who will monitor, manage, maintain and keep things safe and secure on your network. This plan leaves you to focus on your organizational goals and objectives because you will have an experienced IT partner protecting your network and data. Learn more »
Technology Assurance Program
TAP is a turnkey program that includes all equipment and support costs associated with your network and/or voice systems. It provides an easy way to manage your technology budget and allows the payments to be treated as an operational expense without all the typical ownership concerns. Learn more »
Comprehensive Service Agreement – Voice and Security Systems
TSAChoice’s Comprehensive Service Agreement is a flat rate plan to cover all parts, labor and travel necessary to maintain your telephone or security system. Free system back-ups, software patches, telephone support and a 2-hour emergency response guarantee are included to make sure your business phone system is running worry-free. Learn more »
Smart Start – Cloud Voice Solution Installation Service
When it is time to move your phone system to the cloud, let TSAChoice help you make a plan that will provide minimal disruption to your business. Working together to plan a smooth transition, from pre-deployment planning to making your team comfortable with their new devices and software. Learn more »
