Service and Support Plans

TSAChoice has a variety of support agreements to meet our customers’ needs. Whether you prefer our Technology Assurance Program (TAP) — a managed service plan that lets you avoid the necessity of purchasing your business technology, our Comprehensive Service Agreement-the flagship support product for telephone and security systems, or Complete IT-a flat-rate solution where TSAChoice takes full responsibility for managing your IT department-we have a support plan for you.

Complete IT – Computers & Networking

The TSAChoice Complete IT plan offers a solution that provides control over both the scope and the cost of your IT support. Our Gold and Silver Complete IT plans are tailored specifically to meet your organization’s technical requirements and your budget. Your fixed monthly rate will give you 24/7 access to the highly trained technicians who will monitor, manage, maintain and keep things safe and secure on your network. This plan leaves you to focus on your organizational goals and objectives because you will have an experienced IT partner protecting your network and data. Learn more »

Technology Assurance Program

TAP is a turnkey program that includes all equipment and support costs associated with your network and/or voice systems. It provides an easy way to manage your technology budget and allows the payments to be treated as an operational expense without all the typical ownership concerns. Learn more »

Comprehensive Service Agreement – Voice and Security Systems

TSAChoice’s Comprehensive Service Agreement is a flat rate plan to cover all parts, labor and travel necessary to maintain your telephone or security system. Free system back-ups, software patches, telephone support and a 2-hour emergency response guarantee are included to make sure your business phone system is running worry-free. Learn more »