The best solution to managing your network may also be the least expensive.
Complete IT: A Sensible Solution
Many IT companies offer great services when you’re setting up a new system or when that system fails. They are there for the big moments, ready to sweep in and be the hero. Few companies, however, offer the day-to-day managed IT support that is required to keep your system working properly every morning and through the night, so the big problems don’t happen.
TSAChoice offers complete custom IT support services for businesses in the Asheville, NC and Greenville, SC areas. In addition to helping you develop a fully integrated technology solution, we can monitor how your data network is running every day, so we will know when there is a problem before you do. We can help you set up a monitoring system for your current IT infrastructure, or help you create an entirely new system to improve your day-to-day IT work. This way we can keep your system running, and when that rare crisis happens, we will be ready to fix it even faster than before.
Why Managed IT Services?
Your organization relies on your computer network, and the data it contains. So unless your network is rigorously and thoroughly monitored, managed and maintained, you’re putting a crucial component of your organizational health and success at risk.
Through our flagship program, Complete IT, we offer Managed IT Services for our clients’ IT infrastructures 24 hours a day, 365 days a year — with a single point of contact for all IT network needs. TSAChoice’s outsourced IT Services are tailored specifically to meet your organization’s technical requirements, including system monitoring, help desk, remote access, and on-site visits to keep your systems working for you. Decrease your staff time spent on day-to-day maintenance of systems, applications, routers, switches, and more with TSAChoice’s Managed IT Services bundle.
TSAChoice’s Managed IT Services are designed to fit your organization’s budget. Your fixed monthly rate will give you 24/7 access to the most highly-trained technicians who will monitor, manage, and maintain your network, and keep everything safe and secure. You’ll be able to focus on your organizational goals and objectives because you’ll have a comprehensive IT partner protecting your network and data.
Your Complete IT Plan Includes:
Unlimited Helpdesk and On-Site IT Support
TSAChoice will remotely control and administer service to the covered PC’s, laptops, and servers.
TSAChoice will manage your network resources and users to meet organizational and security requirements.
TSAChoice will configure and monitor approved firewalls to secure your valuable data. TSAChoice can implement antivirus, intrusion prevention and detection, anti-malware, and content filtering.
Virus and Malware Definition Management
TSAChoice will ensure your antivirus/anti-malware solution subscription remains up-to-date.
Comprehensive Disaster Recovery
TSAChoice will assist your organization with developing a disaster recovery strategy in case of a catastrophic event. Monitoring the daily backups for anomalies, and review and repair failed backup jobs in a timely fashion. We will perform routine test restores to ensure that the data restored is valid.
Software License Management
TSAChoice will notify you of maintenance renewal needs for your software licenses.
TSAChoice will run scheduled audits to maintain a current list of all software and hardware installed on each managed machine. Notifications will be sent immediately when an audit scan detects changes.
3rd Party Vendor Management
TSAChoice will be your point of contact for any covered third-party vendor-related issues, removing this burden from in-house staff and will assist third-party vendors in quickly resolving outstanding issues pertaining to your information technologies.
Access to All Network-Driven Technology