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Voice

Your business phone system is a crucial lifeline between your organization and customers, suppliers and staff. To keep you competitive it needs to be reliable, flexible and innovative, tailored to the way you do business, and ready to grow as your organization grows. TSAChoice has installed more communication systems than any other company in the region, and thousands of businesses count on us to give them the right solution and the best support. Be one of them. Be heard. Be next.

TSAChoice offers businesses the choice and flexibility of an end-to-end converged Local Area Network or interoperability with existing infrastructures.

TSAChoice’s broad portfolio of telephone and data solutions include advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.

Hosted VoIP / Virtual PBX / Cloud-Based Phones Learn more

For hosted solutions, TSAChoice offers a hosted communications service designed to meet the needs of small and large businesses. Hosted communications services are all inclusive, cloud based, telephony offerings that are priced on a per-user subscription basis and eliminate the need to buy and maintain a phone system on your premises. For a monthly, per-user subscription fee, experience a full-featured, cost-effective, and reliable business communications solution.

VoIP Communications Learn more

IP telephony, also called VoIP, facilitates business-wide communication and collaboration by transmitting voice communications over a network using open-standards-based Internet Protocol.  Improve client service by enhancing the mobility of your workforce -- whether they are at headquarters, in branch offices, working remotely, or mobile. TSAChoice delivers cloud-based IP communications solutions, or on-site systems within your IT infrastructure.

Unified Communications Systems Learn more

Meet real world business challenges head-on with communications systems that increase business productivity. Unified Communications combines multiple IT capabilities such as email, voicemail and instant messaging as an example and streamlines IT management, resulting in operating efficiencies including lower communication costs, improved employee productivity, and enhanced responsiveness to your clients, suppliers, and partners.

Conferencing and Collaboration Learn more

Today’s business world knows no geographic boundaries. TSAChoice’s conferencing and collaboration applications deliver a completely integrated communications experience with one-touch access to voice, video, and data. Stimulate team creativity and connectivity. Prevail over geographic spread and reduced travel budgets by bringing your group together from wherever – and feel like you are in the same room.

Messaging Learn more

Key to messaging solutions for any business is the ability to add functionality as your organization evolves. From basic voicemail to advanced unified messaging and collaboration applications, TSAChoice offers the messaging features you need, when you need them. Our scalable messaging solutions give your users control, are independent of worker location, and are easily managed within your infrastructure.

Paging Systems Learn more

TSAChoice provides several types of office and warehouse loudspeaker paging systems which can be integrated with your telephone system to easily reach employees wherever they are.  Background music can also be supplied over the same speakers, if desired.

Phone Call Logging and Recording Learn more

When business is done over the phone, whether it be a call from an angry customer or an agreement with a client, it is important that you know exactly what was said by your staff and what was said by your client or customer. Phone call recording and logging software that integrates with the rest of your IT infrastructure is extremely important for your business’s success.

Mobility, Teleworking and Hot Desking Solutions Learn more

Mobility is easily the number one priority for today’s workforce and central to business productivity. Your staff is on the go – working from the company HQ, to a customer site, out of the country, a remote office, home, and back again. Mobility solutions from TSAChoice keep all members of your workforce connected through one number, one message box, and with all office communication features extended to their mobile device. Choose from a range of full-featured, integrated wireless IP solutions to suit your geographic and technology preferences.

Telephone and Voice Virtualization SolutionsLearn more

TSAChoice and its clients benefit from a partnership made in data-center heaven: Mitel and VMware who together cracked the final frontier of voice telephony -- virtualization.  TSAChoice is your organization’s link to the combined forces of Mitel, a company in a voice telephony league of its own, and VMware, the leader in virtualization. Join the many other organizations on the path toward fully virtualizing their data center and realize the technical and financial benefits of this technology.

Contact Center Solutions Learn more

Customer Relations 101: create loyal customers by quickly and efficiently addressing problems, and in turn your business will benefit from the culture of client-focused continuous improvement. TSAChoice offers user-friendly Contact Center Solutions that help you handle your customers’ needs.

Carrier Services Learn more

TSAChoice works with leading providers to offer voice service solutions including SIP Trunking, ISDN-PRI, T1, basic flat rate business lines, Long Distance options, toll free services and solutions for mobile employees. TSAChoice offers the best in voice technology solutions for your current and future needs- whether you have one location or multiple facilities. TSAChoice will evaluate your entire current network to first understand your current operations, then offer targeted solutions to appropriately upgrade your office voice technology, and in most cases reduce monthly operating expenses.

Data Services Learn more

Link applications and transport data between multiple locations over managed connections or the Internet.  TSAChoice’s wide area network (WAN) specialists can select the best and most cost-effective solutions for your organizations data needs, including VoIP solutions, Dedicated Ethernet Internet, MPLS networking and Internet access options.

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