A voice system that increases your business productivity

Voice

Your business phone system is a crucial lifeline between your organization and your partners.

To keep you competitive, it needs to be reliable, flexible, and innovative, tailored to the way you do business, and ready to grow as your organization grows. TSAChoice has installed more communication systems than any other company in the region, and thousands of businesses count on us to give them the right solution and the best support. Be one of them. Be heard.
 
 

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What we can offer you:

Our experienced team will partner with you to find the right combination of services to meet your organization's needs. Explore additional Voice and Unified Communication Solutions:

Phones

Meet real-world business challenges head-on with a telephone system that increases your business productivity.

And with more choices than ever for office phone systems, turn to TSAChoice to help you make the important decisions, beginning with the consideration of whether a premise-based, hosted, or cloud solution is best for your organization. 

Premise-based solutions, whether onsite or hosted in a designated data center, provide more control over your voice communication administration and help guarantee better voice quality.

Telephone/ Voice Virtualization Solutions/ Hosted VoIP
  • Mitel MiVoice Office (MiVO) provides small to medium-size businesses with enterprise feature options that drive customer service and growth.
  • Mitel MiVoice Business (MiVB) software can be deployed using the Mitel MiVB controller, industry-standard servers, or in a virtual environment.  The MiVB software also provides options for various levels of redundancy, failover, and business continuity.
  • Mitel MiVoice Office 400 Hospitality provides additional options and functionality required for businesses such as hotels, assisted living facilities, and other companies offering guest management services.

Using VMware or other virtualization software, continuity solutions can be deployed to provide greater reliability for your voice network and your desktop. VMware enhancements streamline administration, management, and upgrades for your Mitel software, leaving your IT support team open to handle other projects.

Phone Call Logging and Recording

When business is done over the phone, whether it be a call from an angry customer or an agreement with a client, it is important that you know exactly what was said by your staff and what was said by your client or customer. Phone call recording and logging software that integrates with the rest of your IT infrastructure is extremely important for your business’s success.

Improve the quality of every call and protect your business from misunderstandings or misrepresentations with a call logging and recording system. TSAChoice offers scalable recording solutions that facilitate monitoring, evaluating, and reporting within a single or multi-site call center.

We can help you come up with the perfect phone recording solution so that you can guarantee your employees protection from angry clients and you can provide your clients and customers with the most helpful service call experience they’ve had.

Data Services

Carrier and Data Services

TSAChoice works with leading providers to offer voice service solutions including SIP Trunking, ISDN-PRI, T1, basic flat rate business lines, Long Distance options, toll-free services, and solutions for mobile employees. TSAChoice offers the best voice technology solutions for your current and future needs- whether you have one location or multiple facilities. TSAChoice will evaluate your entire current network to first understand your current operations, then offer targeted solutions to appropriately upgrade your office voice technology, and in most cases reduce monthly operating expenses.

Link applications and transport data between multiple locations over managed connections or the Internet. TSAChoice’s wide area network (WAN) specialists can select the best and most cost-effective solutions for your organization's data needs, including VoIP solutions, Dedicated Ethernet Internet, MPLS networking, and Internet access options.

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