Accolades for TSAChoice's Mike Harmon

TSAChoice always appreciates hearing feedback from its clients. Thank you to Judy Cobb with Park Ridge Cardiology for providing such feedback recently after technician Mike Harmon responded to an emergency service call.

Mike was commended for an excellent job well done when he was able to identify the cause of a malfunction that was preventing all incoming and outgoing calls to the cardiology office - an anxious situation from a risk management standpoint for the office. While the problem turned out to not be related to the office's phone system, Mike persisted in resolving the issue on behalf of the office and enabled permanent phone line repairs to be made in the area.

Judy Cobb says, "TSA can be proud and assured that your service tech Mike is the best of the best out there." Kudos to Mike for a job well done.