News

TSAChoice always appreciates hearing feedback from its clients. Thank you to Judy Cobb with Park Ridge Cardiology for providing such feedback recently after technician Mike Harmon responded to an emergency service call.

Mike was commended for an excellent job well done when he was able to identify the cause of a malfunction that was preventing all incoming and outgoing calls to the cardiology office - an anxious situation from a risk management standpoint for the office. While the problem turned out to not be related to the office's phone system, Mike persisted in resolving the issue on behalf of the office and enabled permanent phone line repairs to be made in the area.

Judy Cobb says, "TSA can be proud and assured that your service tech Mike is the best of the best out there." Kudos to Mike for a job well done.

Join us in welcoming two new employees to the TSAChoice team. Andrew Lance is a Technology Consultant specializing in Security. Andrew is originally from Asheville and moved back to the area from Florida to work with TSAChoice. And Robin Richardson is a Technology Consultant specializing in Voice Communications. She moved from California to join TSAChoice.

TSAChoice's more than 60 highly trained technology professionals and support staff deliver turnkey telephone, computer, network, audio-visual, and security solutions from a single source.

TSAChoice is proud to announce that senior systems engineer Mike Harmon and network engineer Matt Smith both earned their VMware Certified Professional (VCP) certifications through VMware. VMware is the world leader in virtualization technology, with a presence in 96% of Fortune 1000 businesses and thousands of firms worldwide. VCP certification confirms that the engineer has the education needed to install, deploy, scale, and manage VMware vSphere environments. The certification requires a deep level of experience, knowledge of networks, and the vSphere platform itself.

Mike Harmon is a senior systems engineer and has been a valued TSAChoice employee for 17 years. Mike has accrued several other certifications throughout the years in addition to his VCP certification.

Matt Smith has been a valued member of the TSAChoice team for the past year. Along with this exemplary work as a network engineer, Matt also configures and maintains Access Control and Video Management systems for TSAChoice customers. In addition to his recently added VCP certification, Matt has an extensive list of professional credentials.

TSAChoice's IT division is the region's leader in designing, installing, managing and maintaining data systems both large and small. Click here to discover the IT Team's complete capabilities.

TSAChoice's Voice Division just expanded its expertise. Three TSAChoice employees have completed training and exams to earn their Mitel Sales Professional Certifications. Adrienne Franklin, Patrick Jones, and Robin Richardson each attended a series of eight to fifteen classes, providing them with the knowledge and know-how to recommend, position, and design solutions to meet business technology challenges. Mitel is an industry leader in voice and internet protocol (IP) communications and applications such as collaboration, teleworking, mobility, and contact centers. TSAChoice is pleased to be not only an exclusive Mitel dealer, but to also be recognized by Mitel as a Platinum Partner.

Adrienne Franklin is an account executive for TSAChoice and has been with the company for three years. She works with businesses to help solve the technological challenges that they face. Patrick Jones is a sales engineer who has worked int he technology field for over 25 years. As a systems engineer, his resume includes working with data networks and managing a computer company. Robin Richardson is a new TSAChoice employee of four months. She moved to the Asheville area from California where she worked for AT&T.

TSAChoice's Voice Division has installed more state-of-the-art communication systems than any other company in the region. Click here to learn more about the Voice Team's extensive portfolio of telephone and data solutions.

Tech After Five, a networking event company for tech professionals and tech entrepreneurs, currently hosts monthly events in Greenville, Columbia, and Charleston, South Carolina and in Charlotte, North Carolina; Asheville is the newest and fifth location for the popular series for technology professionals. The inaugural Tech After Five in Asheville is from 5:30 p.m. to 7:30 p.m. at the Hickory Tavern on Town Square Boulevard in Biltmore Park.

"For some time we discussed bringing Tech After Five to Asheville and we are thrilled to now finally host it with the sponsorship of forward thinking tech companies TSAChoice and Charter Business, in one of the most burgeoning tech cities in the Southeast," says Phil Yanov, Executive Producer of Tech After Five. "It's a great step forward for Tech After Five and we are excited to connect with the vibrant tech community in Asheville."

"We are excited to be working with Phil Yanov," says Jeff Lowdermilk, Executive Vice President of TSAChoice, Inc. "As a technologist, entrepreneur, columnist, public radio commentator and speaker, Phil is committed to linking the technology sector across our region."

Headquartered in Greenville, SC and now in its fifth year, Tech After Five connects tech professionals, business owners, and tech enthusiasts through a series of connected networking events offered free of charge to attendees. Through targeted invitations and facilitated networking activities, attendees are encouraged to create new professional relationships and strengthen existing relationships. Each event acts as a networking hub for attendees seeking expertise.

To receive notifications about Tech After Five in Asheville, sign up at techafterfive.com/ta5/asheville-nc.

TSAChoice is now accredited with a Business Alarm License from the State of North Carolina -- which is just the beginning of our access control solutions. Learn more about our new Security division which includes all manner of access control systems for commercial businesses and residences.

Whether you are looking for directions to TSAChoice, interested in the new tech talk blog, need to reach a staff member, or are looking for an overview of all TSAChoice has to offer, the new site delivers. Explore the main product pages for a description of every facet of business communications technology: Voice, IT, A/V, Cabling, and Security. On the move? Check out TSAChoice.com on your smart phone. Be mobile. Be next.

"Three simple words are changing the world: whatever, whenever, wherever." These are the words of Mark Templeton, CEO of Citrix -- TSAChoice's newest partner. As a Citrix partner, TSAChoice is part of a global community of solution providers and among some of the world's leading technology organizations, further providing IT solutions and services for TSAChoice customers. Citrix provides market-leading cloud networking and virtualization technologies designed to deliver applications and resources to users on-demand, anytime, anywhere, from any device - from the datacenter to the desktop. Citrix has the only solution in desktop virtualization that provides a high-definition user experience as an on-demand service to any user, anywhere. To learn more, view our Citrix Showcase.

TSAChoice, Inc. announces the installation of seven audio-visual (AV) presentation rooms nationwide for the United States Department of Veterans Affairs' Veterans Health Administration (VHA) to improve the administration of veteran benefits. The purpose of these AV systems is to facilitate training of VHA employees for the Administration's accounting systems in its seven regional Consolidated Patient Account Center (CPAC) facilities across the nation: Smyrna, TN; Madison, WI; Orlando, FL; Lebanon, PA; Leavenworth, KS; Las Vegas, NV; and in Asheville, NC, where the CPAC pilot project was hosted with resounding success.

The Mid-Atlantic CPAC pilot project at the VHA in Asheville generated unprecedented increases in collections, lowering operating costs and establishing best practice performance thresholds throughout the VHA. TSAChoice's AV presentation system at this location, with touch-panel controlled video projection and audio, played an integral part in training these employees. As a result of this success, TSAChoice installed identical AV presentation systems at the other six CPAC facilities across the country. The work at all locations was completed over a year's time culminating by the end of 2011. CPAC is an industry-modeled strategy aimed at enhancing billing and collection activities within the VHA through the consolidation of traditional revenue program functions into regionalized centers.

TSAChoice's audio-visual division installs state-of-the-art technology for conference and training rooms, operation centers, classrooms and auditoriums, and video conferencing suites. Visit the Audio-Visual page for more information about TSAChoice's AV capabilities for your business or residence.